What is amazing customer service? How is it different from service that is good or great? Explore the concept of amazing service with the goal of providing an improved customer experience for your organization or business. Examine what it means to deliver +1’s, going above and beyond what is minimally expected by our customers to create an amazing experience. We’ll also look at the critical communication components necessary in every customer interaction and discuss the importance of each. The seminar will devote some time to handling difficult and challenging customers. Join us for this two day training on Wednesday, April 10th and 17th from 8:00am-10:00am at the FVTC Wautoma Regional Center for this awesome opportunity. Originally $159, this seminar is being brought to you by the WACC for a discounted rate of $50.00! We only have room for 20 people, so call the Chamber at 920-787-3488 to reserve your spot today!
